“Came on time. Clean. Did a great job. Workers extremely nice.”
“Better clean up”
“Me gusto mucho como quedo mi casa”
“The workers were very meticulous about keeping their work area clean and tidy.”
“They arrived on time- very professional in removing and replacing all he windows- protected our home from debris and cleaned the areas they worked in completely ! Pleasant and answered all questions and made sure we understood how to work the windows.”
“You killed over 100$ of plants and trees that were around my house”
“I just wish they didn't pressure you the first day. It was not like they were forcing me. I was already interested in getting the windows, but I wanted better knowledge about what was available out in the world. They didn't give me time to compare with others. The amount they gave me was a one-time offer, but I would have to get it the same day. I didn't like that. After the installation, somebody came to the house. The installation crew was great, and the people I spoke to were great. It was just the sales tactics I didn't like. The quality assurance person came after the windows were installed and tried to give me a better rate to do the rest of my windows. I feel I could have done all my windows if I had been given that rate in the beginning.”
“Over priced. Tried talking you into buying something you felt that wasn’t necessary or something I didn’t want to buy at this time”
“Hi pressure sales to start. We would forfeit thousands of dollars if we didn’t sign right away. Our fault for giving, in hindsight we should have said no. We could have saved thousands with the same GAF shingles with another company. This review is being submitted by Dennis Mannion.”
“They were very nice, and I felt the company was honest with me.”
“Professional. Exceptional work. Great quality”
“Already told neighbors and some friends how professional everyone was Thanks everyone”
“They did an excellent job, always arrived on time, and the windows are very nice. I love the product!”
“Issues with some projects”
“They were fast, efficient, courteous and everything they did met my expectations.”
“Excellent communication and a seamless process from beginning to end!”
“Excellent service and workmanship”
“I was very pleased with the workmanship, professionalism, and friendliness of all the employees. There were nine of them. They all treated my home, my family, myself, and their surroundings with the utmost respect. It was a totally enjoyable experience with the installation of the windows. We were very comfortable with everything that happened the day of installation.”
“Power Home Remodeling was efficient, clean, and on time. They did a good job so far.”
“I did …with Abraham , Nick, and Mike. And also the person who reached out to me, but couldn’t stay on the phone with me because he was busy with something else.”
“We lost valuable time waiting for crew to shop on day promised & they did not show up”
“I should have investigated more companies before I went with Power Home Remodeling.”
“Poor finish work in the installation. Lack of communication with me and between different areas of the project. For example, the roofers showed up and were about to start the roof on a day when storms were about to hit within the hour. When I had called the company, they said they would wait if it was going to storm. I had to communicate to the workers who then called the company who then said yes, they would wait. It seems like the workers were just going to come and start working without any consideration for what made sense Why was I the one to tell them that and communication with them was difficult because many did not speak English. I was misled to believe that simply installing a new roof would make my attic cooler. I was not explained that I also needed the insulation. It was not clearly communicated to me that I needed three days to cancel if I no longer wanted the insulation. There was never any follow up to see if the workers did a good job. The people that came out to inspect the work, took some notes, but there was never any follow up to improve it, When they worked on my archway, instead of letting the company know, they did not have the right materials, the workers tried to cobble together a poor substitute that looked terrible and they subsequently had to replace it. Had I not said anything I think they would’ve left it that way. I still think the archway is a substandard job but have no confidence that the workers know how to do it any better. I signed the papers just so they would leave not because the job was done to my satisfaction They were messy and I was constantly picking up trash. The first night I had to complain because old siding and boards (with nails sticking out of them) was left strewn around where it was torn down instead of being put I. The dumpster. The company corrected this when I complained but why did I have to complain? It was like babysitting kids.”
“Ilike rhe windows and warranty it comes with it”
“Power Home Remodeling was very professional and cleaned up their mess. They went over everything with me, and it was a good experience.”
“I was very pleased with the work that they have done so far that I am having them come back to do additional work in the next couple of weeks. I would recommend and already have recommended Power Home Remodeling to a friend.”
“I am giving Power Home Remodeling a 4-star rating here due to the pervious experience I had with them regarding my roof. I had a lot of issues with the roof install. This time I got siding and it was good.”
“So far, from beginning to end, it has been very professional, and I have not had to call them back.”
“Power was willing to work with me on pricing”
“The entire experience with Power was very good.The initial visit for the estimate had some hard sell in it, which for me, wasn't really necessary. Other firms had lower pricing, but the product and well-explained process/ operations was what sold me. So, good product, installed well, and good clean-up.”
“Professional and also easy to talk to. All of the team are good listeners and eager to do things right.”
“Workers did not show during the scheduled appointment time, changes were made without informing us, communication is just lacking. The work is beautiful and cleanliness is good.”
“My install was rescheduled twice and I tried to cancel because of company coming from Japan. Al of a sudden my windows were in so I agreed to let them install. I have a window that is scratched and two pieces of siding were cut. I called to complain and was asked to send a picture which I did for the siding. Someone needs to come look at the scratch. I have had no response since from anyone in your company. I had a neighbor ask who did the windows. I hesitate to recommend you.”
“There was almost no communication the day of installation, which was a complete 180 from what we experienced leading up to that point. One of the new windows broke during install, which is bound to happen, but I wasn't told about it. I got a message to sign the completion form, but was in the basement working, so I went up and looked at everything and only noticed it then. The crew was just sitting outside waiting for me to sign the forms and when I asked about the window, they told me to call. So I did, was on hold for a while and it was only then that they learned about the issue and ordered the replacement window. We then were sent several text and called several times to sign the completion document which we didn't feel comfortable doing without the work actually being completed.”
“They did a real good job. They were quick and efficient.”
“I'm a repeat customer.”
“all workers and sales team its Great”
“All went as expected. Good communication. Completed as promised. Very good in cleanup outside and inside.”
“Power Home Remodeling was very professional. They did a great job. Thank you.”
“They were very pleasant, efficient, they introduced themselves to me, they asked permission to do whatever they needed to do in the house, and I was impressed with that.”
“While I am happy with the work and the product, not a big fan of the Hard Sell and the price negotiation involved by pushing to make a decision in that whole same day conversation. Give me the lowest price you can and don't go out to the car and make a call to a manager or check on a website to say that you can tack on the supplies with another job that's being done. The people are nice and I ultimately went with the product but I just like a little honesty up front”
“I would recommend them because I think they are very thorough compared to work I have had done by another company. The follow-up and the installation process were great.”
“Clean windows of fingerprints that were left after installation. Being left with fingerprints was very annoying. Now I have to hire window cleaners to clean them.”
“Craftsmanship was very poor and management even poorer.”
“I would highly recommend Power Home Remodeling. I have already recommended the company to my nextdoor neighbor who loved it and stopped over to see it when it was done.”
“Moderate price and quality”
“Clean up was terrible on projects. My 5 year old found a bunch of nails and screws in my front yard. Not exactly what I am expecting her to find and how can a 5 year old find it but not the workers????”
“Listen to the client on what they want to keep or throw away. Breaking things and not owning up to it.”
“The crew did 7 windows and 1 entry door. They did fantastic work. The windows and door were perfectly installed. They did awesome work. The crew did excellent work.”
“Quality of work and price that fit our budget.”
“Deal with the project on hand. Softer sell about other things Power found that it suggests are needed by homeowner”
“Great quality and experienced installation.”
“I had no problems with them. I would definitely recommend them.”
“They were fast and efficient and in and out in four hours. I was amazed.”
“I thought they were very friendly, knowledgeable. The communication was exceptional, and the follow-up was really good. Their app, which provides updates, was very informative. It made things easy to understand the next steps.”
“I would recommend them to a friend because they were very organized.”
“Absolutely not! This is the worse company I've ever dealt with. Miss measured my windows twice and installed second miss measured window. No communication what so ever. So NO I WOULD NEVER RECOMMEND POWER HOME REMODELING TO ANYONE!!”
“Job us not complete. Gutters not effective, company not returning phone calls. Very disappointed .”
“The quality of workmanship was excellent. They did everything they promised to do.”
“They were very professional and patient with me.”
“Everything was great and the installers did a great job”
“The quality, price and excellence customer from each and every employee we had to deal with.”
“Pricing isn't too out of reach, but the service we received was professional, courteous, and quick.”
“Power Home Remodeling did an awesome job. They cleaned up, and everything looks fresh and new.”
“The company is horrible.”
“Price seemed a little high. American workers who spoke English would have been preferable. Work quality seemed good.”
“Quick workers. Will see energy savings.”
“I would recommend them to a friend because they did a really good job.”
“The business model needs to be improved, although the work was excellent. There was misrepresentation, and there was a price minimum that was not discussed up front. Communication was not complete on it. The information was not compatible with each person who did each passing. The people who did the work were outstanding. My problem is with businesses now, and not just Power.”
“The installers were friendly, and they were pleasant, though they spoke in another language sometimes, they were polite also.”
“Everyone was very friendly and respectful of our property. Everyone acted very professional from the beginning to now.”
“The experience was pleasant; the work was done fast and in a timely manner and everyone I worked with was friendly and professional.”
“They were very meticulous on window installation, but when they wrapped the aluminum on the outside fill, they could have slopped the underside so that it draws water away from the house. If they had put it on a slight anglel it would drain away and not towards the house.”
“The overall quality of the work performed appears to be very good. The main area that disappointed us was communication. The man who came for our estimate said we would see him at our house the day of the work. Once he left our house from the estimate, we never saw him again. Unfortunately, there was an unforeseen issue the day of the job which they were able to resolve. However, it was difficult to get ahold of someone to explain the issue to us.”
“I had new windows installed in my home. The installation process went well, but the follow-up by Power was very disappointing. I was notified the morning of installation that the individual who was designated to inspect the installation process was not going to be available. I was given a phone number to call to speak to someone who would be able to come out the following day. That person never answered their phone and had a voice mailbox that was full, so I wasn’t able to leave a message. After multiple attempts, I then reached out to my “contact person” who had sent me a text on the morning of installation to see if they were able to assist in some way. After several texts and phone calls, that person stopped relying to me as well. I then sent an email to Customer Support and have still not received a response a week later. I was able to get a hold of someone by going to the company website and calling the “Contact Us” number that was listed. After explaining all of this, I was given an appointment for the following week to have someone come and inspect the installation. I’m still not entirely satisfied with the answer that I was given. To be clear, I’m not asking for anything extra. I am only asking that the company fulfill their obligation which they told me was all part of the process.”
“Caulked window shut. Seal tore from Window. Was to fix caulking overall job. Did not complete job to date. Showed up once to complete and didn’t. Haven’t had contact since.”
“All the representatives were very professional, and they were able to provide a high-end product for a medium product price.”
“The process with Power is pretty streamlined. I appreciated and liked how the offering with the different roofing system components meshing together. Overall, the quality of materials was good.”
“It was positive. Peter provided significant assistance with the paperwork and the process. The windows are nice.”
“Efficient friendly, left area clean”
“Easy to work with”
“One gentleman stopped during the process of installation. He lived on a street behind me and had scheduled installation of his windows. He wanted to find out how it was done and see what they did. He was really impressed, as was I.”
“They did a terrible job.”
“The project manager and salesperson did not do what they said. They suckered us in and made us feel like they were great people, but they lied to us. They took back the material only to be told we weren't going to be reimbursed for it. We have received no phone calls from the project manager, and the punch list needs to be taken care of. A person dropped off materials, but we haven't received a call about when the repairs will be done. Power Home Remodeling said we would be charged 45 days after the last project was successfully done. They came out to see the work and take photos to ensure I was satisfied with the work, and that's where the punch list came into play. They dropped off materials a month later. That was about two days ago. We spoke about this almost a month ago or more to get this stuff rectified. It seems like after the windows were done, they were done with us. I also didn't like the fact that we were with one financing company for the loan, and it got switched out with another. We didn't know that happened other than receiving a letter. We didn't get that letter until two weeks before the due date, and got no phone call. We were with Green Leaf, and it got switched over to another company that approved the loan. I don't understand that. The communication sucks. They got what they wanted and suckered us into getting this done. Once the process started, we were disregarded. The financial people knew nothing about it. How is it possible that another financial group could run my information with no permission? I'm not done, and I'm going to do more bad reviews. What is the next lie? Is the 50-year warranty a lie? We've been nothing but lied to. The only thing I was 110% satisfied with was the workers. They were professional. They came out and worked hard to do the job. Other than that, I'm not happy. There was a hole in the house, and they said it would be fixed. However, we had to go up there and show them that it was never repaired. The workers didn't know. We had to tell them. The guys had to remove the siding to cover that hole. I am very upset. We were used and abused. They suckered us in and lied to us. The workers were professional and nice. Other than that, the service sucks. They sell you a dream. The product and roof are great, but they lied to us about the finance company and doing the punch list and walk-around. They didn't follow through. Then they switched us to another finance company. It's very heartbreaking and disappointing to put trust in somebody just to have them treat you like garbage once they get what they wanted. They treated us like garbage. Everybody kept telling us to call someone else. I felt comfortable with them, and they just turn around and punch you in the face.”
“From the presentation to the installation. Everyone was thorough. The installation was completed in a timely manner and very clean.”
“They are always on time and professional.”
“I would have given Power Home Remodeling a 5 except the salespeople make promises they cannot keep. For instance, they will say the roofers will protect your plants but that did not happen.”
“The whole process was smooth and headache free. Virtually hands off. But there was a bit of a premium price. To me this is worth the trade off. But this isn’t worth it to everyone.”
“This is the second time we used Power and continue to be satisfied.”
“Even though we went with them, we felt pressured. They offer you a discount only if you sign that day.”
“Nail concerns. Had to use magnets to clean around house.”
“Very poorly ran company.”
“Everything was easy and fast”
“Everyone showed up on time, they worked all day and did a fantastic job.”
“Quality products and effective communications.”
“While windows seem good, feel the "quality inspector" after installation who claimed to be the boss overplayed his part. He clearly was another salesman. Some windows jambs were left uncovered, and not caught. I guess kudos to the "quality inspector" for getting me to agree to a new front door, but I expect the window jambs to get covered.”
“The original sales woman seemed knowledgeable and invested. We never heard from her again during this process. Another guy came out to take the same pictures and we never heard from him again. Another man came the day of install, which seemed disjointed. Process- The slider was installed with care, but nails are visible in the trim. The “J” channel was ripped off of two windows and another was put in with a different color. The crew recycled the “J” channel on our rounded window and when putting it back on, the positioning is slightly off . Aside from the install, we felt the quality inspection was done with little to no care. He was a hard salesman and we did not appreciate being pressured for more money during this install. My husband did more of the inspection and questioning than this person. He spent a lot of time in his car.”
“Sales and installation went great. We then discovered a problem with one of our windows. It was not easy to communicate the problem. It took Many phone calls and a long time to finally get someone to come in and determine the need for a replacement window. We are still waiting for the new window”
“I like how my new roof keeps my house cooler during hot weather, and the windows are much better than my old ones. The final total was well below what I was initially quoted. Just plan for dumpsters to be blocking your driveway much longer than you anticipate.”
“Excellent material and workmanship. You dad”